TRAI Warning: Beware of Fruadulent SMS and Messages

After the recent cap of 100 SMS per day per SIM, now its turn of fraudulent and fake SMSs to the telecom users. TRAI has warned all the mobile users to beware of such fake and fraudulent messages from some telemarketers. These telemarketers in an effort to reach out to the mobile subscribers have started sending fake SMS messages asking them to deregister from Do Not Disturb (DND) or National Customer Preference Register (NCPR) if they are willing to continue to recieve SMS messages for the banking transactions, e-ticketing, schools, social networking sites. This is totally baseless and all the mobile subscribers should stay away from falling prey to these fake SMS messages and in no case, should deregister themselves from the DND or National Customer Preference Register (NCPR). TRAI had already informed and made it clear that all the mobile subscibers will continue to recieve all sorts of transactional messages from all the above service providers. Deregistering from the DND or National Customer Preference Register (NCPR) is certainly not needed to receive these messages. TRAI said;

“Customers are requested to be aware of such messages which are apparently based on misunderstanding of the regulations and customers already registered on NCPR are requested to not deregister,”

“Concerns have been raised that such provisions will impact flow of transactional messages such as from a bank to its customers or from Airlines to its passengers, and likewise from the schools to the students/ parents. This concern is misplaced. Under the Regulation, such messages are classified as Transactional messages [see Clause 2(ab)] and the limit of 100 SMS does not apply to the Transaction messages,”

 

TRAI  has also indicated that they would add more categories of service providers which could be exempted from the ban so that their customers can continue to receive the transactional and service oriented SMS messages without any interruption.

TRAI Warning
All the mobile subscribers are hereby warned not to deregister from Do Not Disturb (DND) or National Customer Preference Register (NCPR) and should not pay attention to these fraudulent and fake SMS messages from some of the telemarketers asking you to deregister.

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