If you have not been able to either install newly launched Facebook Video Chat or facing issues and errors in using this, then you are not alone. You are one of those thousands of unlucky Facebook users who are not able to try their hands-on this new Facebook Video Chat though you waited very eagerly for this. Different users are facing different issues and problems while using Facebook video chat. Some of you may be getting stuck right at the installation and yet some others may be facing issues and errors while using it. Let me explain you with some of the most commonly faced problems and their possible solutions which you could try out before looking else where.
Facebook Video Chat Installation Problems, Errors and Resolution
Below is detailed steps for installing Facebook Video chat and commonly faced Facebook Video chat problems & errors and issues along with their resolutions.
Installing Facebook Video Chat Plugin
First thing first – if you still don’t know how and where to install Facebook video chat apps from, then here is the link to get started with this. This will automatically get you started with installation of small plugin which is dependent upon the browser you are using.
In case, you either could not install the above successfully or setup itself could not work, then you can proceed to reinstall it from this link. You can use the same link to reinstall if you are not able to use the application post installation. However, please do uninstall the existing Facebook Video Calling plugin first before reinstalling. For windows system, you can uninstall from Control Panel –> Software & Programs.
Up to date Browsers for best Facebook Video Calling experience
Ensure you have the latest version of the Mozilla Firefox, Internet Explorer, Chrome or Safari browsers for Facebook Video Chat to work properly. In the absence of latest browser, you may face error like “the Skype software that powers video calling is temporarily unavailable,”. Do update the browser, clear cache and try again.
Facebook Video Chat – Skype and Webcam Issues
If you are an existing Skype user and have a separate account with Skype, you can very well use Skype account and Facebook Video Calling together at the same time. However, please note that you will be able to use the webcam with one of these at a time only. Hence, if you are facing issues with your webcam, please do ensure to check it is not being used in any other program at the same time. Of course, I am assuming, you have switched on your webcam in the first place 🙂 and have all the latest webcam drivers in place. Means, your webcam is quite functional on the computer you are using.
If you are not able to view good quality video, chances are high that the webcam quality of your friend is not the best one. However, from your side, you could try closing some other active programs and applications and even disconnect any other USB devices to see if it helps. As such Facebook video chat works quite well with other chat and Facebook functions.
Reporting an unsolved bug or Facebook Video Chat Problems
In case, you have tried everything listed above and still not able to reach anywhere, you might have been able to caught a good bug in Facebook video calling application which you may report here.
Facebook Video Chat Post Installation Issues, Problems and Errors
Once you have successfully installed Facebook Video Chat, next step is to start using the same to have a video chat with your friends and relatives. Below section describes the most common errors and issues faced while using Facebook Video chat along with their all possible resolutions.
Using Facebook Video Calling after Successful Installation
If you are through with the Facebook video calling installation, then try this out by visiting your friend’s profile and clicking call button at the top right. Alternatively, if you are already in chat with your friend, then you can click the video icon within your chat window to start video calling with the same friend.
If you try to initiate a video call with your friend who has not yet setup the video chat, then he/she will get notified automatically. You may have to wait until he finishes the setup on his computer before two of you could have a video chat with each other.
Using without Webcam
You can have a video chat with your friend even if you don’t have a webcam on your computer. Only thing, your friend will not get to see you and will only be able to hear you. You, of course will be able to hear and see both. However, if you have a webcam, then you don’t have an option to hide you and your video will be by default transmitted to your friend. Of course, only way to hide you will be either to switch off the webcam or remove it altogether from your computer.
Recording Facebook Video Calls
There is not provision as yet to record the video call as such. However, date of making and receiving video calls do get saved within your Facebook conversation history.
Sending a Facebook Video Message aka Video Missed Call
You can also send a video missed call in case your friend is not available for chat. You can record your own video message and send it to your friend. The date and time of such missed calls will get saved within ongoing message history.
Facebook Video Chat Privacy & Blocking
Facebook video chat works same way as a normal chat in a sense that only your confirmed friends can call you. Only you can decide whether to accept or reject any call you may want. You can even block specific friends from having video call with you. You can also edit your availability so as to make yourself hidden from selected friends. If any of your friend is going a way too much and start harassing you by making unnecessary video calls, feel free to unfriend him/her.
Do let us know about any other issue, problem, error you encounter with either installation or using Facebook Video Calling or if the above information could help you in getting the resolution for Facebook Video Chat Problems & Errors.